■ What is WebCall Free Online Support?   WebCall Free Online Support is a free-of-charge online customer support   service.While other companies' online supports may be complicated and   diffusive, WebCall provides a super-easy procedure.   Simply have your earphone and microphone ready,   click on the earphone icon labeled “WebCall Free Online Support”,   and you can get in touch with   Kiwi Digitel's technical support personnels immediately.   Online Ticket Registration, Product Information, Customer Supprot can   all be done with one call via WebCall! ■ How to Activate?    For the first-time user, please follow the tutorial to check your    Internet settings. Have your earphones and microphone plugged and    here we go!   ■ Obtain the Legitimate Authorization   Step 1. Start Microsoft Internet Explorer, and link to our homepage   Step 2. Choose <Tools> → <Internet Options>   Step 3. Choose <Security> → <Custom Level>   Step 4. Under < Download unsigned ActiveX controls > ,   check <Enable>, and press <OK>   Step 5. Back to Kiwi Digitel's homepage,   click on the < WebCall Free Online Support > icon.   Step 6. Left mouse click on the popped-up warning window on top of the   browser window.   Step 7. Choose < ActiveX Install ActiveX Control>   Step 8. A new warning window about the new installation will pop up.   Please choose <Install> to acquire the authorization,   the installation is done! ■ How to Dial in?    As you complete the preceding installation,the WebCall window will remind    you to check again if the microphone and earphones are all plugged and    set.    If you have installed the microphone set, please click <Confirm>.    For the first time visitor please follow the tutorial for the settings and    installation.    For returning visitors, simply go to the Kiwi Digitel's homepage and click on    <WebCall Free Online Support> icon and dial in to our website.     It's easy and convenient!